Duration and renewal
The paid period starts at activation and the expiry date is provided to the customer. Renewal is manual, with the customer’s approval and payment. There is no automatic debit. Cancellation means choosing not to renew; access continues until the paid period ends unless the customer and seller agree on a refund and termination.
Refund policy
A full refund is available before activation. After activation, request a refund within 7 days if core features are unusable due to a service fault and the fault is not resolved within two business days after reporting it. No prorated refund is promised simply because a functioning subscription was not used. Mandatory consumer rights are preserved. Contact support with the account/subscription reference and necessary payment confirmation. The return method is agreed with the customer without requesting bank-login credentials; processing details are communicated during the request.